LeanBody Bootcamps has a policy of requiring all current members to sign up for individual class times in order to prevent overcrowding or classes without participants. The system we use is called MindBody Online, and all members of LeanBody Bootcamps will require a password to sign into the system and sign up for their classes.
Here is what the front page of the LeanBody Bootcamp scheduler looks like:
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Frequently Asked Questions
- What is the web address?
- What is my sign-in?
What is my sign-in?
Your sign-in is the email address that you registered with Carrannmor Fitness | LeanBody Bootcamps.
If you’ve lost your password, look in the upper right hand of the log-in screen. There you will find a line, “Forgot Password?” Click there and follow the steps.
If you have never signed in before, you will need to create an account. In that same upper right-hand corner, click “Sign Up.” Alternatively, you can click to sign up for a class and create an account that way.
- Creating a Sign-In
Creating a Sign-In
If you have a history with Carrannmor Fitness (have come to try a class, etc) you may already have an account in the system that just needs to be “tied in” to your username and password. If you can, please use the same sign-up name as you did on your initial paperwork (i.e. don’t try to register as “Susan” if the name on your paperwork was “Sue,” and vice versa).
Once you have entered the pertinent information, you will be taken to a screen that has a box on top requesting to confirm who you are. (i.e. Are you Susan Jones?) Please click on “This is me!” to continue.
If you have no prior history, please continue with the steps asked for in the registration form.
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- My username and password won't work
- I can't register for class.
- How do I register for classes?
How do I register for classes?
The main page to come up on the scheduler is the Class List, which you will use to sign up for classes. Click the button next to your desired class that says “Sign Up Now!”
If you have not logged in, you will be asked to do so (or create an account). If you have logged in, you will see this page:
You can use this page to sign up for as many classes in the “series” as you like. For example, if you always want to be signed up for the 6:00 p.m. Tuesday class, click on an initial Tuesday 6:00 class to register, then choose a start date and an end date. Please do not register for a class if you are not sure that you will be able to make it. Registrations are limited and are first come, first serve. Any person who is also registered with your account (i.e. a spouse or child) can be registered for class.
A class you have registered for and can no longer attend requires a cancellation from you so that spot can be re-opened. Please cancel AT LEAST 24 hours in advance, or as soon as you know you will not be able to make that class. Carrannmor Fitness will not cancel any person out of a class for no-shows. If something important/emergency comes up last minute please contact Carrie by text or email to cancel.
- I signed up for a class, but now I can't make it. How do I cancel my class registration?
I signed up for a class, but now I can’t make it. How do I cancel my class registration?
If you need to cancel, please log-in to your account and look for the tabs at the upper right hand area of the page. Under the “My Info” tab, please choose the link for “My Schedule.” On the next page, you will see a link “Cancel.” Click the link next to the class you wish to cancel.
- How do I know how many classes I have left?
How do I know how many classes I have left?
Under “My Info –>Account, there will be an area which states what package(s) you have. That area will also state how many classes you have remaining and how many classes you have unbooked (which means you haven’t scheduled yet).
- How do I know what I'm registered for? Can I print that?
- How do I sign my child up for childcare/camps/classes?
How do I sign my child up for childcare/camps/classes?
If you do not yet have your children on your account, you will need to set them up. Go to “My Info”->”Profile” and look for the words “Add Family Member.”
Click on that link and fill out the information. Make sure the relationship is correct (should say “Child of…”) and choose “Yes” under “Paid for by,” then save. Follow the same steps to add all children.
After your child(ren) is entered, find the childcare class/camp/class you wish to register for and click “Sign Up Now.” You will now see a button below the reservation date that allows you to register your child. Repeat for each child you wish to sign up for childcare/camp/class. (Please keep in mind that a limit of 8 children total are allowed for child care.)
- What types of payments are accepted?
Carrannmor Fitness accepts cash, check, and most major credit cards (Visa, Mastercard, Discover). For recurring payments, ACH (automatic debit from a checking account) or credit card is required. We utilize a secure payment system through MindBody Online, Inc. Your statement will show a debit from Carrannmor Fitness.
- Can I cancel my membership right now?
Bootcamp and/or Personal Training:
All memberships require a notice in writing to cancel.
If you have a monthly membership, a 30-day notice is required. If you cancel within 24 hours of your previous billing, you will not be billed again. If you cancel after that period, you will be billed one more time prior to termination of billing.
If you are signed up for a longer-term contract (6- or 12- month), you are legally obligated to fulfill the terms of that contract. If you wish to terminate the contract early, a $150 termination fee will apply and be charged to the payment system you have on our account. Carrannmor Fitness reserves the right to pursue legal means if your account is not fulfilled (due to a canceled credit card, etc.).
Should your credit card or account information change, please update your account in our scheduler immediately (choose “Billing” under the “My Info” tab). A declined credit card or checking account will result in a $20 processing fee, payable immediately.
Prograde Nutrition AutoShip:
To cancel an AutoShip with any supplements from Prograde, please visit our Prograde Website and log in. On the upper left hand side, you’ll see a link for “AutoShip Items.” Once there, you can choose “Stop” on any AutoShip item.
- I'm going to be gone. Do I have to pay this month?
Welcome! As a new member to LeanBody Bootcamps, you may be feeling a bit overwhelmed. This section is here to help you!
